Last updated: 27 July 2026

1. Introduction
Welcome to VAM Malta ("we", "our", or "us").
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Maltese data protection laws.

2. Who We Are
VAM Malta provides professional Audio Visual (AV) installation and integration services, including:
  • Restaurant and hospitality audio systems
  • Hotel AV solutions
  • Home cinema installation
  • Multiroom audio systems
  • Smart home integration
  • Digital signage solutions
  • Projectors and projection screens
  • Commercial AV system design and installation
If you have any questions regarding this Privacy Policy or your personal data, you may contact us using the contact details provided on our website.

3. Information We Collect
We may collect and process the following types of personal data.
Information you provide to us
  • Full name
  • Email address
  • Telephone number
  • Company name (if applicable)
  • Project or installation address
  • Any information included in your enquiry or communication
Information collected automatically
When you visit our website, we may automatically collect:
  • IP address
  • Browser type and version
  • Device and operating system information
  • Referring website
  • Pages visited and time spent on pages
  • Date and time of access
  • Cookies and similar tracking technologies

4. How We Use Your Information
We use your personal data for the following purposes:
  • To respond to enquiries and requests
  • To prepare quotations and proposals
  • To arrange site visits and consultations
  • To provide and manage our services
  • To communicate regarding ongoing or completed projects
  • To improve our website and services
  • To analyse website usage and performance
  • To prevent fraud, misuse, or security issues
  • To comply with legal and regulatory obligations

5. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
  • Your consent
  • Performance of a contract or pre-contractual steps
  • Compliance with legal obligations
  • Legitimate interests, such as improving our services and business operations

6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:
  • Remember user preferences
  • Analyse website traffic and performance
  • Improve website functionality
  • Support marketing and advertising activities
You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

7. Analytics and Marketing
We may use third-party services such as:
  • Google Analytics
  • Google Tag Manager
  • Meta (Facebook) Pixel
These services help us understand website usage and improve our marketing efforts.
They may process technical data such as:
  • IP address
  • Device and browser information
  • Pages visited
  • Time spent on the website
  • User interactions

8. Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third-party service providers where necessary, including:
  • Website hosting providers
  • IT and technical support providers
  • Analytics and marketing platforms
  • Business service providers
All third parties are required to process your data securely and in compliance with applicable data protection laws.

9. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
  • Responding to enquiries
  • Providing services
  • Maintaining business records
  • Complying with legal and accounting obligations
  • Resolving disputes
When data is no longer required, it is securely deleted or anonymised.

10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against:
  • Unauthorised access
  • Accidental loss
  • Misuse or alteration
  • Disclosure
While we take reasonable steps to protect your data, no method of transmission over the Internet is completely secure.

11. Your Rights
Under GDPR, you have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the Maltese Data Protection Authority

12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.

13. Children's Privacy
Our services are intended for adults and business users.
We do not knowingly collect personal data from individuals under the age of 16.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.

15. Contact
If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us using the contact details available on our website.